Dulverton Lodge Pet Spa – a luxury pet spa based
in the heart of Croydon, Surrey caring for your little friends.
Dulverton Lodge Pet Spa delivers treatments and grooms, with love, care and attention. It is the ethos of the services provided by Dulverton Lodge.
The Dulverton Lodge Pet Spa is a spacious, quiet environment, which will help put your pet at ease. It is located adjacent to and separate from the Cat Hotel, where your pet will receive one to one attention.
Meet Sarah
Hello, I’m Sarah. I’m an experienced cat groomer, and I’ve learned that a great groom starts with understanding your cat. Cats tell us a lot through their body language: a twitching tail, flattened ears, a tense body. I watch for these signs all the time and adjust what I’m doing so your cat stays as relaxed as possible.
Every groom is one-to-one and tailored to your cat. Your cat’s welfare always comes before the finish. I groom dogs too, with the same sensitivity and care.
What fear-free grooming means at Dulverton Lodge
- Time to settle. Your cat can sniff around and get comfortable before we begin.
- Your cat sets the pace. I take breaks whenever they need one.
- Gentle, minimal handling. I never force or rush.
- My full attention. One-to-one means your cat is never just one of a queue.
- We stop if it’s too much. If your cat has had enough, we finish another day. Their trust matters more than finishing in one session.
- Plenty of praise and reward. Grooming should feel like a good experience, not something to endure.
Why regular grooming helps
Regular grooming prevents painful mats and cuts down on shedding and hairballs. It also keeps claws comfortable, and it’s a chance to spot skin problems, lumps or fleas early. Gentle, regular handling also helps nervous cats grow more confident over time.
Your first visit
- Get in touch using the enquiry form.
- Tell me about your cat: their coat, their personality and anything that worries them.
- Book a calm, unhurried appointment planned around your cat.
Common questions
My cat hates being handled. Can you still help?
Yes. Nervous cats are exactly who fear-free grooming is for. We’ll take it slowly, and if needed, spread the groom over more than one visit.
What if my cat gets stressed during the groom?
I’ll pause and give them a break. If they’re still unhappy, we’ll stop and finish another time.